Jobs
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Current positions available at Digital Currency Systems: |
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| Job Title |
Phone Technical Support |
Date posted |
2010-08-31 |
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Description
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We currently seek personnel to provide phone technical support to end users of our point-of-sale products. Additional compensation for special projects, such as after-hour web development or product documentation may be offered to those qualified.
Responsibilities include:
- Supporting our clients utilizing state-of-the art support tools
- Helping with basic Windows problems
- Helping with basic store accounting activities
- After hours pager support - extra compensation given per call
- Internal support and assistance with new programs and systems
- Sat. morning hours from 8AM - Noon, but can work from home once experienced
Compensation: Starting base of $30k to $35k per year |
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| Qualifications |
- 2 years or more of college preferred
- 1 year or more of help desk experience
- Personable and patient, excellent communications skills
- Solid organization and time-management ability
- Solid understanding of Windows XP/7, networking
- Strong hardware and software troubleshooting skills
- Ability to understand complicated systems and explain them to others at a basic level
- Linux experience and basic understanding of accounting a plus
- Ability to speak Spanish a big plus
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| To submit your resume for the position, please click here |
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