DCS may collect personal information from users relating both to identity and personal preferences as well as DCS products. DCS will endeavor only to collect such information as is necessary for the stated purpose for which we are collecting the information. Wherever possible DCS will provide you with clear information as to the type of information DCS wishes to collect and how it will be used. Users will be given a clear option to agree or not agree to such information being collected. If DCS requires further information, type of information and purpose of use will be given. Examples of various information types include:
Communications from clients
Users may email or write to DCS, providing your name and contact details and any other personal information contained in your message.
Users may telephone or email us for technical assistance required for DCS products.
Email/Direct mail campaigns
From time to time we may contact users directly by mail, email or telephone informing them about upgrades, new products, promotions or special offers that may be of interest. DCS adheres to a strict policy of 'no tolerance' towards SPAM.
Registration of Products
Upon registration of a DCS product users will be asked to provide certain information so that DCS can record clients as an owner of DCS product to help us in providing end users with service and information. DCS requires that you provide certain contact information but any other information is optional.
If users wish to purchase DCS Products over the telephone we will require sufficient information to complete the purchase including your credit card details, your contact details and an address for shipping.
Career opportunities within DCS may be posted on our website to allow you apply directly online and submit your resume.
From time to time we may conduct surveys in respect of our products and services. Participation is completely optional.
Whenever users enter our website, our web server automatically collects and aggregates information in respect or your visit. This is strictly for security purposes. Information will not be shared with third parties.
Purposes for which we use information
Our objective is to inform users before or at the time of collection as to the information we are collecting and the purposes for which we wish to use such information. We will seek usersr clear consent to usersr information being used for the stated purposes and will only collect such information as is reasonably necessary to achieve those purposes. DCS will clearly inform users as to information that it requires to proceed with the stated purpose and information that is merely optional. If users choose not to provide required information DCS may not be able to comply with your request or provide certain services.
Information users provide upon registration will be used to keep a record of your product and will assist in providing assistance if users contact our customer support service. We will also use this information to inform users of any upgrades, new products or promotions that may be of interest to users.
When users purchase products directly from our Customer Services department will use your information to process payment and ship the product to users.
Information in respect of DCS Products
It is important for us to receive feedback from our customers in respect of our products and any features they would like to see in future products. We will contact users to ask users about our products and also to inform users of upgrades, promotions and new products that users may be interested in.
We may use the information users provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers including customer preferences and purchasing trends which we may use for marketing purposes and in respect of operations and development.
We may contact users to ensure that the information we have in our records is still correct and to add additional information to complete your profile.
Sharing of information with Third Parties
DCS may share contact information with its subsidiaries, affiliates, and partners for marketing and registration purposes, but will not share non-public information such as credit card information, bank account information, etc... with Third Parties unless it is required for the purposes of completing a financial transaction.
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We use commercially reasonable efforts to ensure that user information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to users.
Access, Modification and Accuracy of Information
We take reasonable steps to ensure that the information that we receive from users is accurate and kept up to date. Users have the right to access their information to verify the information that we have collected about them. Users also have the right to request that their information be modified or deleted, including any changes to any consents that they may have given in respect of us contacting them relating to information that they receive from us. Users may also ask at any time that their preferences as to the type of communications that they receive from us are modified in order to stop receiving them or to be added to our mailing list. We will endeavor to deal with all such requests for access and modifications in a timely manner. We will not be able to comply with requests in respect of information that we may have archived as part our business operations.
Retention and Storage of Information
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to users. When information is no longer required, we will ensure that all such data is removed from our database.
Acceptance of Terms
By using our services, accessing our website or purchasing our products users are consenting to the practices relating to information collection and use that are described in this policy.
We are members of FISCA, The Community Currency Exchange Association of Illinois, Inc., and The Association of Convenience & Fuel Retailing (NACS). Digital Currency Systems is also a Preferred Vendor of The Royal Buying Group.